Innovana3D Blog - The Need for Providing Digital Quotes Experience The Need for Providing Digital Quotes Experience

Why are you keeping your customers waiting? Are you the manufacturing service provider whose customers must wait for 2-3 business days to get quotes? Then this article is for you.

In today’s era of digital transformation, digital quotes have become an essential customer service feature for manufacturing service providers. In this article, Innovana3D team elaborates on the benefits of providing digital quotes to customers.

Time is Money! Faster RFQ response time = More revenue for you Business

– Said nobody ever!

It is hard to imagine anyone having this conversation, isn’t it? Well, the customers that are seeking RFQ from your manufacturing service are no different. Surveys have shown than more than half of the buyers expect a RFQ within 24 hours or less. Today’s customers are unlikely to wait 2 business days to 2 weeks to get a quote from you. In a fast paced competitive environment, your customers will go to your competitor if they are able to provide fast, even better instant quotes for their RFQs even if they charge more.

However, there is a silver lining – An easy to use plug and play quoting solution like Innovana3D that integrates with your own website can fix the problem in a matter of days, if not hours.

Improved Customer Experience

Using Innovana3D’s digital quotes generator, you are investing in improving the customer experience. The customer will not require to wait for 2-3 business days to get the quotation for the parts. Additionally, the Innovana3D material database helps customers pick suitable materials for their parts. The requirement of post-processing is also resolved using the Innovana3D solution, as it offers customers to select from a wide range of post-processing solutions.

Delight customers with great customer experience on your website using Innovana3D.

Swift service to customers

Time-sensitive customers want rapid service from the manufacturing service providers, which becomes challenging without digital quotes generating software. Additionally, the time required increases further in case of modifications. To overcome such challenges, the Innovana3D digital quotes generator can offer quotes to the customer just within the time span of some clicks. Additionally, new quotes can be generated instantly in case of design modification. 

Innovana3D - Upload file user interface
Innovana3D – Upload file user interface.
Innovana3D - 3D Viewer
Innovana3D’s cloud based 3D Viewer. No need for expensive licenses and software installations to view CAD files.

Improved Business Decisions

According to the Bain B2B value pyramid, the critical operational business features that make an excellent B2B company include time-saving, reduced efforts, decreased hassle, information, and transparency. The Innovana3D digital quotes generator is designed to offer all these features to the manufacturing service provider, increasing the possibility of B2B business conversion.

B2B Elements of value. Source: The Bain & Company Inc.

Understanding Customer Requirements

The manufacturing market space is constantly growing, and new products, features, and materials are rapidly added. Additionally, it is challenging for the business to understand the correct requirement for their set for customers, specifically to buy new machines and add new materials and features to their facility. Using the Innovana3D digital quotes generator, manufacturing service providers can understand the customer’s requirements effectively by analyzing the data of all the quotes generated based on different parameters.

Understand your customer requirements more effectively.

Hassle Free Upgrades

Fast-growing manufacturing service providers constantly upgrade their services by adding new materials and machines. Using the Innovana3D digital quotes generator, the manufacturing service providers can add these upgrades rapidly into their quotes and get new orders flowing. The feature ensures time-saving and agility for the manufacturing service provider. 

With Innovana3D, manufacturing service providers can easily add and configure new materials, colors, and finishes to their offerings.

We hope the tips mentioned here helps you with your Manufacturing Service business. Keep making those parts!

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Chinmay Saraf is a scientific writer living in Indore, India. His academic background is in Mechanical Engineering and he has substantial experience in Fused Deposition (FDM) based Additive Manufacturing. Chinmay possesses M.Tech. in Computer-Aided Design and Manufacturing (CAD/CAM). He is enthusiastic about 3D printing, product development, material science, and sustainability. He also has a deep interest in “Frugal Designs” to improve the present technical systems.

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Prasad Dixit serves as the Founder, Lead Engineer, and CEO of Dixit Systems – A NYC based startup that focuses on Engineering and 3D Software development.

Prasad received MS in Mechanical Engineering from Stony Brook University, NY and BE in Mechanical Engineering from Pune University, India. Prasad has been developing engineering and 3D software for 15+ years and oversaw release of multiple commercial software applications during his career. He specializes in computational geometry and 3D/CAD software development for cloud as well as desktop applications.

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